The zoo detailed the Monday afternoon incident involving 8-year-old Zuberi in a Facebook post.
An 8-year-old giraffe died unexpectedly Monday at Zoo Atlanta after getting part of its neck stuck in a metal railing.
The zoo announced the death Tuesday morning, saying Zuberi was in the behind-the-scenes giraffe complex when the accident happened.
"They saw some unusual movement in Zuberi's area and saw that he had a portion of his neck in a very small space in the metal railing", Dr. Jennifer Mickelberg said.
Animal care workers responded immediately, but Zuberi died a short time later.
"Zuberi was an important part of the giraffe herd and a special individual".
"The other members of Zuberi's herd, adult males Abu, 12, Etana, 6, and Isooba, 6, are behaving normally following the loss of their herd member and do not have access to the area where the incident occurred", the zoo shared. "We share the heartbreak of this event with the animal care professionals who knew him best and with our Veterinary Team, as well as our admiration for their outstanding commitment to Zuberi and to all the animals in our care".
"Our Animal Care and Veterinary Teams responded to the emergency right away, but despite their immediate and heroic efforts, were not able to save Zuberi", said Dr. Hayley Murphy, Vice President of Animal Divisions at Zoo Atlanta.
Zoo Atlanta said its "teams are thoroughly reviewing the entirety of the areas used by the giraffes", and offered information on other giraffes.