Passenger Kara Swindle told KCTV-5 that she and her family were in the process of moving from OR, to Wichita, Kan., and had their 10-year-old dog Irgo fly cargo.
"An error occurred during connections in Denver for two pets sent to the wrong destinations". We have notified our costumers that their pets have arrived safely and will arrange to return the pets to them as soon as possible.
However, the Airline was involved in another dog mishap recently when it mistakenly sent a German shepherd bound for Kansas to Japan. This time, they accidentally sent a family's German Shepherd to Japan instead of Kansas, according to KCTV-5. When his family went to the airport to pick him up, they were presented with a great dane instead.
Kara Swindle, whose family is in the process of moving from OR to Wichita, Kansas, told KCTV-5 that she just wants her beloved pet to be safe.
Turns out, the Great Dane was actually supposed to go to Japan.
Fortunately for the owners, Irgo was found and is reportedly on his way to his family, according to United Airlines. So insane, right? "I just want to know where my dog is".
Since then, the airline said Irgo will be seen by a veterinarian and then put back on a flight back to Kansas. "I don't know what else to do at this point". Witnesses said the dog barked for about 30 minutes before going quiet. "I've cried too much".
Swindle said she was also told that United Airlines will be flying Irgo to Wichita Eisenhower National Airport today. Kara wrote on her Facebook. She is unsure if they'll be in Wichita because the airline is unsure when Irgo will make it back to Kansas City.
"United says it has been in contact with the customer and is looking into how this happened".
United Airlines can't seem to get things right when it comes to pets on their flights. "We apologize for this mistake, and we are following up with the vendor kennel where they were kept overnight to understand what happened".