Technicians will provide front and back screen replacements, battery replacements, port and camera repairs, and other in and out-of-warranty support services. Samsung wants to make the process a little more convenient.
To learn more about Samsung Care's efforts, visit Samsung.com/us/support, or to schedule an appointment at a Samsung Care authorized uBreakiFix service location visit Samsung.com. Samsung typically puts a one-year manufacturer's warranty on its Galaxy flagships. Engadget states that the companies are promising same day repairs on Galaxy phones ranging from the S6 and Note 5, through the S9 and Note 8, often with most problems taking less than 2 hours. All Samsung Care authorized uBreakiFix service locations use genuine Samsung parts, proprietary Samsung tools for the repairs, and conduct repairs by Samsung certified pros. Samsung so far has not been able to offer such experience, until now.
The company's paid-for service costs $11.99 per month with a $99 deductible (that's the most you'll have to spend on a repair), then you can just walk your phone into a uBreakiFix location to get a quick, easy fix. Starting 15 March, Samsung customers are able to bring in their Galaxy mobile devices to more than 300 uBreakiFix shops in the USA for same-day support, within two hours or less for most repairs.