Based on those words, it's clear that EA is still committed to making microtransactions a part of its business.
At the launch of Star Wars: Battlefront 2, following wide fan outcry, EA temporarily remove the option to purchase Crystals - the game's paid-for currency - in order to retweak the progression systems and make them more rewarding.
Due to the backlash that it received with the prevalence of pay-to-win elements in Star Wars: Battlefront 2, EA had previously chose to temporarily remove microtransactions from the game. But we're working on improving the progression system. Despite EA claiming that after being revamped the microtransactions would be returning, the huge negative reaction to them and the game's poor sales might have stopped that idea. We turned the MTX off as an opportunity to work on the progression system inside the game. If we're not learning, the means we're failing in some way and we're constantly trying to watch what people do and how they play and listen to them to decide what's the best way to build great games'. I think there's an update this week and again next week.
Hawaii Representative Chris Lee has started exploring an anti-loot box law in the wake of the Star Wars Battlefront 2 loot box controversy. The game will be entering its first multiplayer season next week on December 18 to match up with the release of Star Wars: The Last Jedi, which adds two new maps, two new heroes, and more.