"But I realised that the child lock was on".
The women said that in her defence, she twisted his arm and started banging on the door after which the driver stopped misbehaving and drove to her house located in BTM Layout.
After the incident, the accused driver made several calls the next day threatening the victim of dire consequences if she lodged a complaint against him to the cab service.
In October SC had said app-based transport service providers like Uber Ola red Bus needed to be regulated
Making things worse, her mobile phone was also out of charge and she could not call the police. He let me go then. "I was scared that he could have done anything as the place was deserted", she said. To save herself, the woman ran to the Ejipura traffic signal, which was 500 m from the spot.
An official at the Madiawala Police Station said, "The alleged incident happened within Viveknagar Police Station limits. She told us to warn the driver and we did".
Asserting that customers' safety is its priority, Ola also asked the customer to lodge a formal complaint with the authorities.
"We regret the unfortunate experience the customer had during their ride. We have zero tolerance for such incidents", an Ola spokesperson said in a statement to IANS.
The company urged the the woman to file a formal complaint, adding that it would give "full support" to the investigation against the driver. No complaint, however, has been filed by the woman.
Now is the high time the firm owners take stringent actions against the perpetrators since this issue has now become a cause of concern and safety of passengers.