The carmaker also says it can actually address the recall entirely using its global mobile service fleet, meaning that no one should have to technically go into a service location to get it fixed. We are doing this out of an abundance of caution, because even though we have never seen it happen, if the cable is not properly adjusted, the seat back on the left side of the second row seats could move forward during a crash. Although Tesla has not received reports of any issues or accidents relating to this condition, we will be inspecting the affected customers' cars so that we can confirm whether any adjustment is needed.
An improperly adjusted cable could cause the seat back to move in a crash.
The recall involves vehicles with fold-flat second row seats made between October 28, 2016, and August 16, 2017. In the past two months, we have conducted roughly 40% of the Takata airbag recall repairs via mobile service, and customer satisfaction results for our mobile service offering are consistently above 97%.
It is the second time the model has been recalled because of problems with the seats.
Tesla said it can make the adjustment using its mobile service vans so that customers don't have to take the SUV into a service center. Tesla Model X owners can take their vehicle to a dealer for repairs or reach out to Tesla's mobile fix units.
The number of Model X vehicles being recalled was estimated at 11,000, with only a small percentage expected to have the seat cable problem. Until then, there is no issue with continuing to drive your Model X. We just ask that you temporarily avoid having two adults sit in the second row left and center seating positions at the same time.
The issue lies within the cables connected to that seat.